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We are simplifying the health insurance verification process with our online system, allowing you to verify your benefits in seconds. By streamlining the insurance verification process, we connect you to the care you need, as quickly as possible.
Our online insurance verification tool is HIPAA-compliant, so your information stays completely confidential.
The Recovery Village Drug and Alcohol Rehab’s health insurance verification system estimates your in-network and out-of-network coverage in a matter of seconds. To help you better understand this complex information, we’ve provided some additional details about the different parts of your health care plan:
This is the amount you pay for covered health care services in a given plan year before your insurance begins to pay for them. For example, if you have a $3,000 deductible, you pay for the first $3,000 of covered services yourself. Once you spend $3,000 on covered health care services, you only have to pay coinsurance and copayment costs — your health care plan will cover the rest.
A copayment is the fixed amount you are required to pay for a covered health care service, like a doctor’s office visit or a trip to the emergency room. Copayments may take effect before or after your deductible is paid, depending on your health insurance plan. This information is not shown on our health insurance verification form.
Your coinsurance fee is the percentage of the cost of a covered health care service that you must pay once your deductible is paid in full. For example, if you’ve paid your deductible, the allowed amount for a doctor’s visit on your plan is $100, and your coinsurance is 20 percent, you will pay 20 percent of $100, or $20.
This is the maximum amount of money you are required to pay for covered services in a given plan year. Once your out-of-pocket maximum amount is spent on deductibles, copayments and coinsurance fees, your health care plan pays 100 percent of any additional costs of covered health care services.
This is the day your insurance company begins to help pay for your health care costs. Enrollment in a health insurance plan must be done either during the open enrollment period, usually held for a set amount of time once a year, or during a special enrollment period. Special enrollment periods begin after a qualifying event, like marriage, the start of a new job, the birth of a baby or the loss of health care coverage, and usually last for about 90 days. Your policy effective date is determined after you’ve enrolled, and usually falls a few weeks or months after your initial enrollment date.
Depending on the type of plan you have, you may be asked to pay a deductible or copayment for your treatment. You may also be asked to pay an additional amount for specific services, like prescription medications or consultations with specialists. Discover more with the following insurance FAQs.
The Mental Health Parity and Addiction Equity Act of 2008 requires group plans covering more than 50 employees to provide mental health coverage — including coverage for substance abuse treatment — that equals the coverage provided for medical conditions.
While the act benefits employees who work for larger companies, it does not apply to small group plans covering 50 or fewer employees. It also does not apply to individual insurance plans. However, some individual and small group policies do extend coverage for substance abuse treatment.
Signed in 2010, the Affordable Care Act (ACA) made substance abuse treatment one of the essential health care benefits available to Americans. As of 2014, policies sold on Health Insurance Exchanges must provide coverage for drug or alcohol rehab. The ACA is expected to make substance abuse treatment part of primary care, focusing on prevention as well as recovery. It will also cover treatment at all stages, from early substance abuse to full-blown addiction. However, the services that must be covered are still being determined, and the regulation applies to adults who are newly eligible for coverage. If you have an existing policy, it may or may not cover the type of care you’re seeking.
In addition to federal regulations, state laws can affect insurance coverage for addiction treatment. Because each state can establish its own guidelines, it’s important to check with your insurance company about the specifics of your plan or policy.
Every health care policy is different. While our system generates general policy information from your insurance provider, we need to verify your individual policy details before we can officially admit you into one of our centers. Fortunately, The Recovery Village Drug and Alcohol Rehab accepts most major insurance providers, with the exception of Medical Assistance and Medicare.
We accept insurance for health care coverage from Aetna, Cigna, GHI, Beacon Health Options (Formerly known as Value Options), BCBS, Individual Insurance plans, Humana, etc., with the approval from your provider.
Please call for verification of benefits coverage or check with your health insurance carrier for final determination regarding specific covered services.
Today many individual and group insurance policies do cover substance abuse treatment, usually as part of their mental or behavioral health services. However, there are certain limitations that may apply:
The extent of your coverage will depend not just on your insurance company, but on your policy itself. The most accurate way to determine exactly what your insurance will cover is to review your policy manual or to call the provider directly.
To find out if you or a loved one are covered under an insurance policy, call the company’s toll-free number. Many companies have separate numbers for behavioral and mental health services, which can be found on your insurance card. A representative should be able to provide information such as:
An insurance company representative may not be able to verify coverage for a specific service or treatment provider over the phone. Some plans require that a request for authorization be submitted before payment can be approved.
It’s not always easy to understand the legal language of insurance contracts or to make sense of the rules and restrictions of a policy. As part of the admission process to a rehab center, you should have the guidance of an intake counselor or insurance verification specialist who can help you figure out your financial responsibilities. Most treatment centers that accept insurance have staff members who will help you request authorization for care from your provider.
Many people hesitate to seek substance abuse treatment because they’re afraid of repercussions from their employer. They may be concerned that they will be demoted or fired if their employer finds out that they have a substance abuse problem. They may also worry that their insurance carrier will drop them from the plan or restrict future coverage.
The law protects the privacy of individuals seeking drug or alcohol treatment through the provisions of 42 Code of Federal Regulations (CFR). To ensure that people who need rehab will not be discouraged by the stigma associated with addiction, 42 CFR imposes limits on the information that can be released by treatment centers that receive funding from the federal government. The law states that any records that identify the patient as a substance abuser or as a participant in a rehab program may not be disclosed to any entity — even for the purpose of payment or medical treatment — without written consent from the patient.
Because many treatment facilities receive some form of financial support from the government, 42 CFR applies to a wide range of rehab programs across the country. Facilities that do not receive federal assistance may still be subject to state privacy regulations. Programs that do not comply with these privacy regulations face criminal penalties, including fines of up to $5,000 for each offense.
After you fill out our online form, your health insurance verification information is obtained electronically from your insurance provider. Because every health care policy is different, one of our intake coordinators will reach out to your insurance provider to verify the accuracy of these results and find out if any exceptions apply. This service is performed as a complimentary courtesy for all new patients.
In the “Insurance Verification Help” section, you’ll find a brief explanation for each piece of information generated by our health insurance verification system. If you’re still confused, the intake coordinator contacting you will explain your results in more detail. During this call, they can explain how your coverage applies to our facilities and what your results mean for your potential out-of-pocket treatment costs.
If you have any additional questions about your insurance policy or coverage, it’s best to reach out to your insurance company directly. They can answer questions about your specific policy, what it covers and coverage amounts.
The average cost of treatment varies widely, depending on whether the rehabilitation is inpatient or outpatient, the facility’s location, the services they offer and the amenities available on their campus. A basic nonprofit facility in a suburb may cost nothing, but a full-service beachside rehab for celebrities can cost up to $80,000 per month. The average is somewhere around $2,000 to $25,000 per month.
While most insurance providers cover a portion of addiction treatment, the amount they will pay toward those costs also depends on a variety of factors, such as whether or not they cover rehab stays, the length of your stay, your copayment amount and more. The best way to find out if your provider offers coverage or how much they will pay is to call them and ask.
Call to speak to an intake coordinator about your benefits coverage.
The Recovery Village aims to improve the quality of life for people struggling with a substance use or mental health disorder with fact-based content about the nature of behavioral health conditions, treatment options and their related outcomes. We publish material that is researched, cited, edited and reviewed by licensed medical professionals. The information we provide is not intended to be a substitute for professional medical advice, diagnosis or treatment. It should not be used in place of the advice of your physician or other qualified healthcare provider.
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