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Our Admissions Process

As soon as you call, our staff will gather the necessary information for your personal intake assessment.

Step 1: Insurance Verification

An intake coordinator will verify your insurance provider to check we’re in-network and discuss any deductibles or additional out-of-pocket costs you can expect. If you do not have insurance, we will review other payment options available to you.

Step 2: Pre-Assessment

Our intake coordinator will answer any questions you have and conduct a pre-assessment to determine if we are the right fit for your needs. If we’re not the best fit, we may refer you to a trusted partner facility near you.

Step 3: Admission

We will use answers from your pre-assessment to determine the best treatment path for you and schedule your admission into the facility. In many cases, we offer same-day or next-day admission.

Your Privacy Is Our Priority

All admissions calls are confidential. At The Recovery Village Drug and Alcohol Rehab, you will fill out forms that only allow us to discuss important information with the people you designate per HIPAA guidelines. In addition, no information will be disclosed to any party without your written, documented consent.

FAQs

Questions About Addiction Treatment

Why should I go to drug and alcohol rehab?

There are a variety of reasons to go to rehab, but the biggest ones are that rehab helps reverse the effects of drug or alcohol addiction and increases the chances of maintaining long-term sobriety.

The average cost of substance abuse treatment can vary widely depending on whether you choose a public, private or luxury facility. You may spend nothing at a free clinic but spend $1,500 to $8,000 for treatment at a publicly funded location. Luxury locations can be drastically higher, ranging from $20,000 to $60,000 for treatment. The costs also vary depending on the type of treatment you need, the severity of your addiction and the length of treatment.

When paying for rehab, insurance is one of the most effective ways to minimize costs. Most health insurance providers will cover some or all of the costs of rehab treatment, though providers may only cover certain facilities, types of treatment and levels of care.

Although we highly recommend scheduling your admission in advance to avoid extended wait times, The Recovery Village inpatient rehab facilities accept walk-in patients for our highest levels of substance abuse treatment between 9:00 a.m. and 5:00 p.m. Walking in does not guarantee admission to care. Before you can be admitted, our Recovery Advocates will work diligently to ensure:

  • Our programs are the right fit for your needs and you’re eligible to start care with us, determined through a pre-assessment
  • Your health insurance coverage is accepted or you’re able to private pay, and you know what costs you may incur
  • You’re willing to start rehab and have all your questions answered about staying with us

Learn About the Walk-In Process

Typically, you will be able to continue taking any medications you are prescribed. However, your rehab physician may alter your prescription if it negatively interacts with any medication-assisted treatment (MAT) you are given.

Drug and alcohol treatment programs can vary widely in length depending on the type of treatment and severity of the addiction. Typically, treatment at The Recovery Village takes 35 to 45 days. However, clients in outpatient treatment can continue to work as they are not staying onsite at the facility.

Typically, facility staff does not recommend that inpatient clients work while in treatment. The schedule of treatment, recreation and therapy is specifically designed to promote healing and recovery in a stress-free environment. Introducing work to the equation can create new stressors that affect the recovery process. Computer access within the facility is also limited for clients. However, clients in outpatient treatment can work remotely as they are not staying onsite at the facility.

Questions About Life at The Recovery Village

Where is The Recovery Village Drug and Alcohol Rehab located?

The Recovery Village is located at 633 Umatilla Boulevard in Umatilla, Florida. In addition to our Umatilla location, we have substance abuse treatment facilities throughout Florida, Ohio, Colorado, Washington, Maryland and New Jersey.

Yes, our multidisciplinary team of experts provides treatment for substance abuse as well as co-occurring mental health disorders. Since addiction and mental health are often intertwined, it’s important to treat both to maximize the chances of long-term recovery.

When staying at a rehab facility, clients will follow a schedule that includes individual and group therapy, physician visits, mealtimes, recreational activities and free periods. For example, a client may get breakfast, attend individual therapy, have lunch, visit their physician, have recreational time, eat dinner, attend group therapy and then take time to be alone or with peers.

Yes, there are designated family weekends and other opportunities to meet with family members. Family involvement in substance abuse treatment can be important, and we provide family therapy for addiction to help families heal, process trauma and find effective ways to communicate.

To help promote healing and remove outside stressors, we do not allow electronics with cameras or internet access, such as tablets or laptops. After a 72-hour stabilization period, cell phone use is allowed for 20-minute intervals three times per week.

It depends on the type of treatment you are receiving, but you always have around-the-clock access to support staff, nurses and counselors outside of clinical visits. Your interactions with doctors will typically be to monitor progress, adjust treatment and address issues.

Patients can take cigarette breaks during designated periods determined by your treatment team. You must bring cigarettes in their original, unopened packaging — make sure that you have enough to last your entire stay. E-cigarettes and vape products are not allowed, but smoking cessation products can be provided.

Questions About Life at The Recovery Village

What happens after drug and alcohol rehab?

Rehab is just the beginning of the recovery journey. After rehab, you can expect to continue support group meetings, have routine check-ins with addiction professionals and make use of a wide range of resources and tools for long-term sobriety.

As part of helping clients improve their chances of long-term recovery, we provide aftercare services that continue support long after rehab ends. Transitioning back to daily life without substances can be challenging, so we help clients create relapse prevention plans and follow individualized strategies that help them continue recovery independently.

Yes, our alumni program includes our aftercare services as well as access to recovery groups, meetings, online and live events, follow-up calls and much more.

Sober living communities help people adjust back to day-to-day life in a supportive environment. For some clients, returning home means facing a variety of overwhelming triggers and challenges that are difficult to overcome in early recovery. A sober living house allows someone to continue practicing recovery skills and receive ongoing peer support while staying in a substance-free home.

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